Dear customers


In this unprecedented context, we would like to keep you informed, as regularly as possible, of the evolution of the Pénélope Store's activity.

So here is some positive and reassuring information that we all need.


Your Pénélope Store remains active and the spring-summer 2020 collection has slowly made its appearance online. Orders are mostly shipped. We invite you to read this message through to the end to find out the area’s where we can't get to.


Our delivery time is getting a little bit longer: you will receive your Pénélope package between 3 and 8 days.


More than ever during this period, our team, with a reduced staff, ensures the shipment of your orders in strict compliance with the health regulations that are regularly changing.


The transport companies we use are developing techniques to validate the shipment without any contact.


This is all our involvement to allow the preservation of each and every job and also, your satisfaction to receive our products.


We regularly receive information from our transport company which we’ll share with you here.


In the meantime, we remain at your disposal by email

or by phone


Thank you all and above all, stay at home...